RestoPros of Stateline

Absolutely outstanding service. We’ve worked with other companies in the past, but none have come close to the level of professionalism, expertise, and attention to detail provided by this team. They genuinely care about their customers. They deliver the capabilities of a large company while maintaining the personalized service and responsiveness that are so hard to find. Highly recommend!

I can't thank Peter and his crew members enough for their thoughtful, detail oriented, and thorough response to our water damage situation. We had an HVAC mini split head leak into a wall cavity and the ceiling below it. Peter listened, *really listened*, to our concerns related to family members that are sensitive to environmental allergens due to autoimmune issues, and went above and beyond to come up with a comprehensive approach to making sure that all damage was addressed as quickly and completely as possible. This included going the extra mile, continuing to dry one area while we waited for mandatory dry wall testing to come back, and checking the moisture levels at the site of the other minsplit heads, to help us make sure there were no other leaks. Peter was right there to stay in touch with any concerns by phone and text, an unusually good level of customer service. Joe and Eric were the first team members to respond, and they listened and took us through every step of the demolition, working cleanly and carefully, and keeping in touch with us throughout. This included taking multiple photos of the areas affected, explaining their approach to drying it out, and going into detail about how mold is prevented with the tools and materials they use. They were extremely patient with us and answered all questions. This is a rare level of customer service, and it greatly helped alleviate our worries. Nick and James came to remove the last drying materials after the main demolition and treatment, and they were equally patient and respectful in their communication, helping us to get everything treated and set up until we are clear to build back the wall, ceiling and carpet. I've lived in multiple homes in which repairs were needed, and this is the best company I've worked with in terms of communication, respect, listening and keeping me informed.

I was extremly impressed with the quality of service, excellent communication, skill level and professionalism. Peter came highly recommended, and I could certainly see why based on the level of service as the was completed. I would highly recommend working with RestoPros.

Peter and his team were amazing at solving my water issue in my basement after my water heater went bad. They are very professional and their work is amazing. Highly recommend!

Peter from RestoPros of Stateline was incredibly helpful and honest. He came out to inspect water damage caused by an ice dam and took the time to thoroughly assess the situation. Rather than trying to sell us services we didn’t need, he gave us straightforward advice and recommended simply repainting the affected area, even though it meant he wouldn’t get the job. It’s rare to find someone who puts honesty and the customer’s best interests ahead of making a sale. Peter was professional, knowledgeable, and generous with his time and expertise. I would absolutely recommend him and RestoPros of Stateline to anyone dealing with water damage or restoration concerns.

The team was very responsible and had great communication with the head office.

We reached out for an estimate for remediation during our due diligence process. Peter from Restopros answered our call right away and quickly turned around an estimate. While we ultimately did not decide to move forward with the home, we certainly would go back to Restopros if needed. Highly recommend!

Peter is an amazing professional. He is an expert on mold remediation. Most important, he is honest and doesn't try to upsell or alarm home owners. This is a rarity in the mold business. We highly recommend the company and his services.