{"id":6394,"date":"2025-01-22T23:57:47","date_gmt":"2025-01-22T23:57:47","guid":{"rendered":"https:\/\/www.restopros.co\/nc-triad\/?post_type=careers&#038;p=6394"},"modified":"2025-01-23T00:05:35","modified_gmt":"2025-01-23T00:05:35","slug":"mitigation-technician","status":"publish","type":"careers","link":"https:\/\/www.restopros.co\/nc-triad\/careers\/mitigation-technician\/","title":{"rendered":"Mitigation Technician"},"content":{"rendered":"<div id=\"jobDescriptionTitle\">\n<h2 id=\"jobDescriptionTitleHeading\" class=\"css-9phk1k e1tiznh50\" tabindex=\"-1\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-6395\" style=\"font-size: 16px;\" src=\"https:\/\/www.restopros.co\/nc-triad\/wp-content\/uploads\/sites\/114\/2025\/01\/RestoPros-THE-TRIAD-Full-Color-300x91.jpg\" alt=\"\" width=\"300\" height=\"91\" srcset=\"https:\/\/www.restopros.co\/nc-triad\/wp-content\/uploads\/sites\/114\/2025\/01\/RestoPros-THE-TRIAD-Full-Color-300x91.jpg 300w, https:\/\/www.restopros.co\/nc-triad\/wp-content\/uploads\/sites\/114\/2025\/01\/RestoPros-THE-TRIAD-Full-Color.jpg 692w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/h2>\n<h2 class=\"css-9phk1k e1tiznh50\" tabindex=\"-1\">Full job description<span style=\"font-size: 16px;\">\u00a0<\/span><\/h2>\n<\/div>\n<div id=\"jobDescriptionText\" class=\"jobsearch-JobComponent-description css-wppltw eu4oa1w0\">\n<p><b>Summary<\/b><\/p>\n<p>In this role, you will maintain a professional and courteous demeanor while working efficiently and safely in accordance with industry standards. As face of <a href=\"http:\/\/restopros.co\/nc-triad\">the company<\/a>, you are expected roleplay excellence in customer service interactions, guide customers through onboarding and work authorization, and communicate expectations.<\/p>\n<p><b>Responsibilities:<\/b><\/p>\n<ul>\n<li><strong>Always present yourself in a professional and courteous demeanor.<\/strong><\/li>\n<li>Provide exceptional service to homeowners with various types of water damage, including water leaks from a toilet overflow, cracked shower pan, appliance leaks, HVAC leaks, frozen pipes, or any other <a href=\"https:\/\/www.restopros.co\/nc-triad\/services\/water-damage\/\">water damage<\/a>.<\/li>\n<li>Drive company vehicles across the entire Triad area, including Greensboro, Winston Salem, High Point, Burlington, Asheboro, Lexington, and more.\u00a0 Be prepared to drive up to 90 minutes from our local office in <a href=\"https:\/\/www.restopros.co\/nc-triad\/\">Greensboro<\/a>: 107 Creek Ridge Road Suite B.<\/li>\n<li>Work diligently, efficiently, and safely, adhering to\u00a0<a href=\"http:\/\/iicrc.org\">IICRC<\/a>\u00a0industry standards.<\/li>\n<li>Willingness to study and become IICRC certified.<\/li>\n<li>Keep the work vehicle neat, tidy, fully stocked, and observe all traffic rules and regulations.<\/li>\n<li>Serve as the initial point of contact for new potential clients on-site.<\/li>\n<li>Provide complete and accurate documentation for both client onboarding and offboarding processes.<\/li>\n<li>Respond to emergencies to those in times of need to provide professional and efficient service.<\/li>\n<li><strong>Be sympathetic towards clients in stressful situations.<\/strong><\/li>\n<li>Provide excellent customer service by communicating openly with clients on the situation at hand, our processes, and our recommendations.<\/li>\n<li>Capable of communicating scope of work and affected or damaged materials to insurance adjusters and agents.<\/li>\n<li>Perform a detailed assessment of affected and damaged materials to determine scope of work.<\/li>\n<li>Communicate with your direct supervisor on the status of jobs.<\/li>\n<li>Be available to join on call schedule to provide emergency services during afterhours.<\/li>\n<li>Use good judgement to conduct appropriate mitigation and cleanup of affected materials and areas in accordance with industry standards.<\/li>\n<li>Follow instructions given by direct supervisor to help conduct appropriate mitigation and cleanup of affected materials and areas according to industry standards.<\/li>\n<li>Maintain a safe environment and don proper PPE set by industry standards.<\/li>\n<li>Set up equipment according to the instructions of your direct supervisor and industry standards.<\/li>\n<li>Thoroughly document all mitigation efforts to ensure accurate billing.<\/li>\n<li>Monitor and document jobs and equipment status, ensuring compliance with industry standards.<\/li>\n<li>Assist in warehousing and facility related tasks when necessary.<\/li>\n<\/ul>\n<p><b>Requir<\/b><b>ements<\/b><\/p>\n<ul>\n<li>High School Diploma or equivalent<\/li>\n<li>Desire to join a <a href=\"http:\/\/restopros.co\/nc-triad\/about\/\">positive and professional team<\/a>.<\/li>\n<li>Growth Mindset.<\/li>\n<li>Ability to lift 50-75 lbs. frequently.<\/li>\n<li>Ability to climb a ladder.<\/li>\n<li>Ability to crawl in tight spaces.<\/li>\n<li>Fluent in English.<\/li>\n<li>Can work nights, weekends, and overtime if needed.<\/li>\n<li>A valid driver&#8217;s license with a clean record.<\/li>\n<li>Must pass pre-employment drug screen and background check<\/li>\n<li>One year of experience as a technician in the restoration industry.<\/li>\n<\/ul>\n<p><b><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-6029\" src=\"https:\/\/www.restopros.co\/nc-triad\/wp-content\/uploads\/sites\/114\/2024\/04\/IICRC-Certified-Firm-Logo-300x300.webp\" alt=\"\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.restopros.co\/nc-triad\/wp-content\/uploads\/sites\/114\/2024\/04\/IICRC-Certified-Firm-Logo-300x300.webp 300w, https:\/\/www.restopros.co\/nc-triad\/wp-content\/uploads\/sites\/114\/2024\/04\/IICRC-Certified-Firm-Logo-150x150.webp 150w, https:\/\/www.restopros.co\/nc-triad\/wp-content\/uploads\/sites\/114\/2024\/04\/IICRC-Certified-Firm-Logo.webp 340w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/b><\/p>\n<p>Job Type: Full-time<\/p>\n<p>Pay: $18.00 &#8211; $22.00 per hour plus bonus<\/p>\n<p>Expected hours: No more than 60 per week<\/p>\n<p>Benefits:<\/p>\n<ul>\n<li>Production-based bonuses ($400-$1,000\/mo)<\/li>\n<li>Opportunities for advancement<\/li>\n<li>Paid time off<\/li>\n<li>Paid training<\/li>\n<li>Safety equipment provided<\/li>\n<\/ul>\n<p>Schedule:<\/p>\n<ul>\n<li>On call<\/li>\n<\/ul>\n<p>Supplemental Pay:<\/p>\n<ul>\n<li>Bonus opportunities<\/li>\n<li>Overtime pay<\/li>\n<\/ul>\n<p>People with a criminal record are encouraged to apply<\/p>\n<p>Work Location: In person<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-5490\" src=\"https:\/\/www.restopros.co\/nc-triad\/wp-content\/uploads\/sites\/114\/2023\/11\/mold-damage-300x232.webp\" alt=\"mold damage behind wallpaper\" width=\"300\" height=\"232\" srcset=\"https:\/\/www.restopros.co\/nc-triad\/wp-content\/uploads\/sites\/114\/2023\/11\/mold-damage-300x232.webp 300w, https:\/\/www.restopros.co\/nc-triad\/wp-content\/uploads\/sites\/114\/2023\/11\/mold-damage.webp 317w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-5386\" src=\"https:\/\/www.restopros.co\/nc-triad\/wp-content\/uploads\/sites\/114\/2023\/11\/water-damage-1-300x109.webp\" alt=\"\" width=\"300\" height=\"109\" srcset=\"https:\/\/www.restopros.co\/nc-triad\/wp-content\/uploads\/sites\/114\/2023\/11\/water-damage-1-300x109.webp 300w, https:\/\/www.restopros.co\/nc-triad\/wp-content\/uploads\/sites\/114\/2023\/11\/water-damage-1-1024x373.webp 1024w, https:\/\/www.restopros.co\/nc-triad\/wp-content\/uploads\/sites\/114\/2023\/11\/water-damage-1-768x280.webp 768w, https:\/\/www.restopros.co\/nc-triad\/wp-content\/uploads\/sites\/114\/2023\/11\/water-damage-1-1536x560.webp 1536w, https:\/\/www.restopros.co\/nc-triad\/wp-content\/uploads\/sites\/114\/2023\/11\/water-damage-1.webp 1920w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<\/div>\n","protected":false},"parent":0,"menu_order":0,"template":"","class_list":["post-6394","careers","type-careers","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Mitigation Technician - RestoPros of The Triad<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.restopros.co\/nc-triad\/careers\/mitigation-technician\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mitigation Technician - RestoPros of The Triad\" \/>\n<meta property=\"og:description\" content=\"Full job description\u00a0 Summary In this role, you will maintain a professional and courteous demeanor while working efficiently and safely in accordance with industry standards. 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