of Southeast Atlanta

Not happy what happened in my home! But happy I called these guys to help me. Nice guys and professional. Thanks RestoPros!

Braxton did a great job. The service was timely and he gave me good professional in-site on the work to be done.

If I ever need a restoration service again I will def use this same team from RestoPros again. Our upstairs shower leaked into our living room below. The repair was a multi step process which required a few different visits. We worked with Elmison and he was really great. He did an excellent job with the repairs and making the living room look like nothing ever happened. He was kind, and was very diligent about keeping everything clean which was appreciated!

We had an excellent experience with Elmison and Braxton! They were professional, knowledgeable, friendly, communicated clearly about arrival times, and answered all of our questions.

We used RestoPros for emergency water mitigation at our house due to an improper washer and dryer installation from Best Buy that ended up flooding the mudroom to the house and damaging the floors and dry wall. Braxton took incredibly good care of us and explained in great detail what issues were caused by the water buildup. I appreciated the communication throughout the mitigation process. He was very professional, understanding, and transparent to where my wife and I felt very comfortable with the work he was doing for us. Even without Best Buy covering the property damage restoration, I would very much be inclined to use RestoPros again and would gladly have Braxton work on our home if we ever needed the service again.

Great service. I highly recommend them. Elmison was extremely professional, paid close attention to detail, communicated well and the overall level of service were truly exceptional. Thank you!

I received an inspection. Braxton was very professional, and knew a lot about how to keep mold out of my home. I will be calling them first if I ever need their services

I cannot speak highly enough of RestoPros of Southeast Atlanta. After another company essentially did not show up, I reached out to Restopros and, within a day, they were at my home and offered an estimate and details about what I could expect. I had some concerns about some language in the contract, as I tend to be very suspicious of corporate entities, and the responses from Nick were thoughtful, informative, and flexible. It was clear I was relating to human beings and not some robotic and nameless entity, ready to rip me off. Turns out they are a franchise and, from what I experienced, functioned like a local company. What I (or they) could never have expected is that, in assessing what we thought was minor repair, they found a disaster. This was not a scam. I was there, watching it unfold as I monitored the work, seeing the extensive damage hidden behind a wall. Long story short, they had a plumber in the house identifying and solving the source of the problem, broadened the barrier they had constructed to ensure the rest of the house did not suffer mold contamination, remediated the damaged space in the kitchen, investigated and identified attention also needed in crawlspace, and provided me clear descriptions of what they were doing along the way. Braxton also was helpful in guiding me through breathing exercises as the crisis unfolded. Within a few days, they had removed cabinets without breaking anything, cleaned the mess, remediated the ongoing threats, and left the job clean and ready for the longer-term repairs that were needed. All along, answering questions, patiently, and walking me through the issues I was facing. I braced myself for the invoice, remembering that the contract did have a clause that indicated that, sometimes, unexpected problems emerge that will result in a greater cost than the estimate provides. When it arrived, it was higher. By only a few hundred dollars when I was expecting it to be thousands, given the extent of the damage they cleaned up. To be sure, the longer-term repair was more expensive, but Restopros did not get any of those dollars, as that was beyond the scope of what they currently offer. What they did get was my trust, and if I never need any kind of remediation (which I hope I don't), they are the one's I'm calling.