RestoPros of Chicagoland West

Manny from Restropros of Chicagoland West came out to provide a quote for reconstruction after a water leak. Their turn around on getting a quote out for the work and setting up a time to start work was outstanding. Hector, Alex, Nick and so many more worked to restore the property quickly. They were all extremely friendly and willing to work with me on any issues I brought to their attention ...

Lydia was wonderful to work with, especially in the middle of a stressful situation. She was on time, very responsive, clearly knows exactly what she’s doing, and just as importantly, she was easy to talk to. That matters more than people realize when you’re a homeowner dealing with mitigation and trying to make sense of everything in real time. She was patient with questions and explained thi...

Lydia, Alex and Isaac worked so quickly to identify our flooding issue and begin remediation! They were extremely thoughtful in explaining the process, answering questions and keeping the area clean (I think my house was cleaner when they left than when they arrived!). On top of that, they were so kind and we could tell they really love where they work doing the work they do. Well done, team, a...

We had a potential mold scare in the drop ceiling in our basement. I called on a Sunday (it was actually a holiday). I had someone at my house by 9:45 the next morning. Manny was on time, kind, and thorough. He answered all our questions and instilled confidence in their recommended path forward.

I can’t say enough good things about Manny Pepin at RestoPros. From start to finish, Manny demonstrated incredible patience and professionalism, especially when dealing with some very challenging issues on our project. What really stood out was his ability to stay calm, methodical, and solution-focused no matter how complicated things became. He took the time to walk us through each step, made...

I highly recommend using RestoPros! They answered the phone on a Sunday afternoon and were here ~12 hours later!! Like, who even does that these days? We had Manny and 2 others come out to investigate a persistent, strange odor that was occurring. It turned out to actually be nothing serious at all and didn’t charge for the investigation. Thank you Manny and team!

RestoPros gets a 15 out of 10 from me!!! Manny and his team that included Isaac and Lydia exceeded expectations from the start. Their expertise and crisis management shows what true specialists they are, navigated an aggressive timeline with precision without compromising quality. Manny acted as the central hub, aligning multiple teams to work in harmony. He not only managed the entire pro...

Lydia from RestoPros went above and beyond. She came out after 7pm without hesitation, which meant a lot during a stressful situation. The response time was incredibly fast, and from start to finish everything was handled with professionalism and care. The cleanup was thorough, and communication was clear every step of the way. You can tell they truly care about their customers. I wouldn’t hesi...