Water damage is a race against the clock. A leak or burst pipe can spread across a room in minutes and work into your subfloor and walls within hours, and once it sits a day or two, mold and weakened structural materials follow. Richmond homes and businesses see it from heavy rain, aging pipes, and appliance failures most often. Getting water out and the structure dried quickly is what keeps a small loss from becoming a major repair.
Restoration Services in Richmond
Emergency Damage Restoration
When water, mold, fire, smoke, or storm damage hits your Richmond home, RestoPros of Lexington answers fast and stays with you until your property is back to normal.
Water Damage in Richmond Happens Fast
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Burst pipes and supply valve failures
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Storm damage and roof leaks from heavy rain
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Sewage backup and sump pump failure
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Appliance failures and water heater leaks
WHY CHOOSE US
A Local Restoration Team Richmond Can Count On
When water or storm damage hits a Richmond home, you want a team that answers quickly and keeps you in the loop, and that is what RestoPros of Lexington delivers. Rob and Kimberly Thompson run the company, drawing on nearly two decades in Central Kentucky, and they built it around fast response, straight talk, and work done right. Call us and a local crew is on the way, ready to walk you through each step from the first inspection to the final repair.
TESTIMONIALS
Hear from Our Customers in Richmond & the Lexington Area
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Average Rating
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Verified Reviews
When I found some unexpected issues related to a sump pump fail, RestoPros were quick to help. Joe and Alex were extremely professional, courtesy, and kind. They also patiently answered my seemingly endless questions and made what would normally be an overwhelming experience more manageable. Thank you!
Seth and Alex were great! Everyone was professional and helpful. They showed up within hours of when I called and came back every day to check on us. I highly recommend them!
Very thoughtful, considerate, answered every question I had. Respected my home and helped me save more than I initially anticipated.
I highly recommend RestoPros of Lexington. They responded promptly to inspect a leak in our home, thoroughly dried out the basement to prevent further damage, and kept us informed throughout the process. Their team was professional, knowledgeable, courteous, and efficient, giving us peace of mind during a stressful situation. We are very pleased with the quality of their work and customer service. Thank you, RestoPros of Lexington, for a job well done!
Very impressed with the courteous and professional behavior this company showed. Our house took on significant water from recent storms and we were able to get extremely quick water mitigation services done. Would definitely work with this company again if needed.
RestoPros did an amazing job from start to finish. They were professional, responsive, and kept me informed throughout the entire process. I highly recommend them to anyone needing water damage restoration!
I was beside myself dealing with the flooding of my newly finished basement. I am so happy that my plumber (Extreme Plumbing) recommended that I call RestoPros. They responded immediately and the teams that worked on water excavation were very professional. I highly recommend.
RestoPros are amazing. Friendly, helpful, efficient and thorough. So glad we saw their truck in our neighborhood and they quickly came by to evaluate our situation and come up with a game plan. They are really good working with insurance companies as well. So grateful to the whole crew for getting our basement cleaned up and dried out. Highly recommend them!
Our Services
Our Services in Richmond
Water Damage Restoration
The call we answer most often. After a burst pipe, backup, or appliance failure in Richmond, our crews pull out the water, dry the structure, and work the affected area back to pre-loss condition.
Mold Remediation
Where moisture lingers, mold follows. We track it to the source, contain the space, and clear it to industry standards so your Richmond property stays healthy.
Fire & Smoke Damage Restoration
The aftermath of a fire runs deeper than the burn marks. We handle soot, odor, and structural repairs so Richmond owners can move forward.
Storm Damage Restoration
When severe Kentucky weather brings flooding or roof leaks, we respond fast in Richmond, securing the property and getting water out before it spreads.
CERTIFICATIONS
Certified, Licensed, & Trained to Industry Standards
Our team holds IICRC certification, the leading standard in the restoration industry, so every Richmond project follows proven methods for water extraction, structural drying, and mold remediation. We are also a proud member of the Lexington Chamber of Commerce and committed to serving Central Kentucky with professionalism and care.
WHAT YOU CAN EXPECT
The RestoPros Difference
24/7 Response
Our team answers calls day and night and arrives fast for water damage emergencies across Richmond.
Certified Technicians
Every job is handled by IICRC-certified technicians trained to industry standards.
Free Inspections
We provide a free initial assessment so you understand the damage before any work begins.
Easy Scheduling
We schedule your Richmond restoration quickly and work around your needs during a stressful time.
FAQS
Richmond Customer FAQs
Call RestoPros of Lexington at (859) 413-4323 right away. If it is safe, stop the water source and move personal belongings away from the affected area. Our team will guide you through the next steps over the phone while we head to your Richmond home.
Yes. We regularly work with carriers serving Richmond, including State Farm, Kentucky Farm Bureau, and Liberty Mutual. We document the damage and help you through the claims process to reduce your out-of-pocket costs where possible.
Yes. Richmond has a large student-rental market around Eastern Kentucky University, and a leak in an occupied or empty unit can spread between rooms and floors fast. We work with tenants, landlords, and property managers to dry the affected area and document everything for the claim.
Many Richmond homes sit over crawl spaces, where a plumbing leak, poor drainage, or standing water can build up unseen and lead to mold and wood rot over time. We remove the water, dry the space, and check the structure above it for moisture.
Yes. Kentucky winters bring deep freezes, and water in pipes along exterior walls, in crawl spaces, or in unheated areas can freeze, expand, and split, often unnoticed until the thaw. We handle frozen and burst pipe damage around the clock.
A storm that knocks out power can also stop your sump pump, letting water back up into a basement or crawl space right when you need the pump most. We respond fast to remove the water and dry the affected area before it spreads into structural materials.
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SERVICE AREAS
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Serving Lexington & the Surrounding Communities
RestoPros of Lexington covers a wide service area across Central Kentucky. Our team travels throughout Lexington and the nearby communities to reach property owners who need emergency help fast, from neighborhoods near the University of Kentucky and Hamburg Pavilion to the surrounding towns.
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Serving Lexington, Nicholasville, Georgetown, Richmond, Winchester, and Versailles
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Local team with 24/7 emergency response for water, mold, fire, and storm damage
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Family owned and based right here in the Lexington community