Business Development Manager

Job Description

RestoPros of Columbus West, a water mitigation and restoration company, is seeking an entrepreneurial, outgoing, and customer service-oriented relationship manager. You will be responsible for meeting with clients, educating them about our services, and guiding them to make the best decisions.

Roles and Responsibilities

• Build a book of referrals through in-person cold calls
• Maintain strong client relationships
• Identify and engage key contacts at potential client companies
• Conduct one-on-one meetings to explain services
• Address client challenges and provide solutions
• Identify new business development opportunities
• Monitor competitors and ensure client retention
• Provide exceptional customer service
• Resolve customer complaints professionally
• Set revenue targets and execute strategies to achieve them

Qualifications

• Excellent relationship-building and communication skills
• High-quality customer service focus
• Analytical and research abilities
• Knowledge of relationship management practices
• Problem-solving and conflict resolution skills
• Customer-oriented and outgoing personality
• Bachelor’s degree or equivalent experience
• Proficiency in Microsoft Office and CRM systems
• Experience creating sales presentations
• 3+ years in sales or customer service preferred
• Construction experience preferred
• Water mitigation/restoration experience preferred

Benefits

• Expense account
• Vehicle allowance
• Vacation and paid time off
• Healthcare accommodations
• Bonus opportunities and commission structure
• Dental, Health, and Vision insurance

Schedule

• 8-hour shifts
• Monday to Friday