New Braunfels sits where the Guadalupe and Comal Rivers meet, right in the heart of Texas Flash Flood Alley, so water is part of daily life here and a real threat when the sky opens up. Hill Country runoff can send a river over its banks in a hurry, while hail and hard thunderstorms batter roofs and drive rain into attics and walls. The historic homes around Gruene and downtown and the newer subdivisions spreading out from town each carry their own weak points, from aging materials to slabs that wick up water after a storm. Fast water extraction and structural drying are what keep a New Braunfels leak or flood from turning into a full tear-out.
Restoration Services in New Braunfels
Emergency Damage Restoration
When water, fire, mold, or storm damage hits your New Braunfels home, RestoPros of New Braunfels-San Marcos answers 24/7 and gets moving fast to keep the loss from spreading.
Water Damage in New Braunfels Happens Fast
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Flash flooding off the Guadalupe and Comal Rivers
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Hail and hard thunderstorms opening up roofs
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Burst supply lines during a hard winter freeze
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Slab seepage after heavy Hill Country rain
WHY CHOOSE US
A Local Restoration Team New Braunfels Can Count On
RestoPros of New Braunfels-San Marcos keeps its crews close to home, ready to reach New Braunfels quickly when a water emergency will not wait. With around 400 local restorations completed, our certified technicians know the range of homes here, from the older river-town houses to the new builds going up across the area, and they shape each drying plan to fit. Locally owned and operated, the team puts customer service first and walks you through the restoration process step by step, from the initial assessment through water removal, structural drying, and working directly with your insurance company.
TESTIMONIALS
Hear from Our Customers in New Braunfels
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Average Rating
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Verified Reviews
Brian and his crew came out immediately to assist with a busted pipe recently. His team was very professional and would highly recommend them to anyone in need of mitigation services.
RestoPros gave me a great experience! Easy appointment set up, prompt, and thorough. Property was fully evaluated and they even gave me a heads up on issues beyond their business. Really appreciated that. Highly recommend their services.
Brian, came out to check water damage from a leaking water heater. His assessment was spot on. If it's something you can do to rectify the problem he will tell you. His honesty is very much appreciated. I would 100% recommend his services.
Would recommend free inspections and quick at what they do
I had a wonderful experience with this company! I thought I had found mold on a Friday evening, and they actually answered the phone and immediately helped put my mind at ease. They scheduled a visit just a couple days later and were extremely accommodating in working around my schedule. They thoroughly checked multiple areas of my home, explained what they were seeing, and reassured me that what I found was not mold. You know you’ve found an honest company when they tell you that you don’t need their services! I’m so appreciative of their kindness, professionalism, and honesty and would absolutely recommend them.
I highly recommend RestoPros of New Braunfels/San Marcos. Their team is very efficient, knowledgeable and clean. Good job RestoPros, making a broken waterline into something more easier to deal with.
What a fantastic company, with prompt and thorough service. Brian is professional and kind. I cannot speak highly enough. I will only use this company for my water damage and mold cleaning. Brian is in a line of work that requires absolute care for clean up, and he certainly shines in this industry. He came to my home for two areas of mold: stove vent and master bathroom under the standing tub. He first put my mind at ease by assuring me it was going to be fixed and left safe for us to be in the home once cleaned. He sprayed and scrubbed and cleaned and it is in perfect condition now. I am confident in the company, and Brian, and the level of care for the mold and water damage. I am a forever faithful customer! The first picture is before cleaning and the second picture is after cleaning (the spot is epoxy on the tile and not mold!)
Excellent experience from start to finish! The team was professional, responsive, and kept me informed every step of the way. They handled everything quickly and thoroughly, leaving my home clean and restored better than before. Highly recommend!
Our Services
Our Services in New Braunfels
Water Damage
We pull out standing water, dry the structure down to the framing, and return the affected area to its pre-loss condition, with emergency water damage restoration on call 24/7 across New Braunfels.
Mold Remediation
Central Texas humidity lets mold growth take hold within a day or two of a leak going unnoticed, so we track the moisture to its source, contain the space, and clear the growth for good.
Fire & Smoke Damage
Smoke odor and soot settle deep into walls, ductwork, and belongings long after a fire is out, and our crews clean and deodorize until a New Braunfels home feels like itself again.
Storm Damage
When Hill Country thunderstorms drive hail and flooding through New Braunfels, we handle the storm damage from emergency board-up and water removal through the final repair, restoring the property back to pre-loss condition.
CERTIFICATIONS
Certified, Licensed & Trusted by Industry Standards
RestoPros of New Braunfels-San Marcos holds IICRC certification, so every New Braunfels job follows the methods the industry sets for water extraction and structural drying. The work has earned local recognition too, including a Best of Hays County 2025 nod. With around 400 restorations completed across the area, New Braunfels homeowners and business owners get a crew they can trust inside their property during a stressful loss.
WHAT YOU CAN EXPECT
The RestoPros Difference
24/7 Emergency Response
Water damage does not wait for business hours, so a RestoPros crew is ready to head to your New Braunfels property day or night.
Certified Technicians
Your New Braunfels job is handled by IICRC-certified technicians who stick to proven restoration methods, not shortcuts.
Free Inspections
Before any work starts, we walk the damage at your New Braunfels property and scope it out at no charge.
Easy Scheduling
We build the work around your schedule and deal directly with your insurance company.
FAQS
New Braunfels Customer FAQs
There is no flat rate, since the cost tracks how much water is involved, how far it spread, and which materials it reached. Every New Braunfels job starts with a free inspection and a clear scope before any work begins. If the loss is covered, you usually pay only your deductible while your insurance company handles the rest, and we document everything so your claim has clean records to stand on.
We keep crews close to New Braunfels, so we can usually get to your home soon after you call. Every minute counts in a water emergency, since standing water keeps moving into flooring and drywall the longer it sits. Call (512) 588-3707, and if it is safe to do so, shut the water off at the source while you wait for us.
Structural drying usually runs a few days, though the timeline depends on how far the water traveled and what it soaked into. Older river-town homes around Gruene and downtown can hold moisture in their materials and dry slower than the newer subdivisions, so we take daily moisture readings and pull the equipment only once the space is dry beneath the surface.
It can, and quickly. Central Texas humidity lets mold growth settle into damp materials within a day or two of water being left behind, including moisture trapped behind a wall or under flooring. We dry the affected area fully, check for hidden water the eye misses, and remove any growth before we call a job finished.
We begin with an initial assessment to find the water and map the damage, then move into water removal and set drying equipment to pull moisture out of the structure. From there we monitor daily and handle any mold or affected materials when the damage calls for it. Through all of it we document the loss for your insurance company and keep you connected with one point of contact so you always know where the job stands.
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SERVICE AREAS
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Serving New Braunfels & the Surrounding Communities
When you search for water damage restoration near me in New Braunfels, RestoPros of New Braunfels-San Marcos is the local team that picks up. We cover New Braunfels and nearby communities across the region, including San Marcos, Cibolo, and Schertz, and we respond to water, mold, fire, and storm damage for homeowners and business owners throughout the area. You will find our crews working near the spots locals know, right down to the Buc-ee’s off the interstate.
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Areas served include New Braunfels, San Marcos, Cibolo, and Schertz
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Around-the-clock emergency service, from the first call through the full restoration process
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Water, mold, fire, smoke, and storm damage handled by IICRC-certified technicians