RestoPros 24/7 Restoration Response

Don Westlight was fabulous to work with as a general contractor. He was very considerate of our time, budget, while using quality materials. He teamed up with excellent contractors for the demolition/restoration (Kyle Greene), reconstruction/installation (Laura Babcock), and the additional plumbing (Khoi Lotis Plumbing) to put our bathrooms back together again We are extremely pleased with the results and would recommend Don at RestoPro!

I was very impressed with the rapid response from RestoPros. The team had a difficult job to do and they did it with care and professionalism. I would highly recommend this company to anyone in need of their services.

Rafe and Leo were complete professionals and very knowledgeable.

I recently contracted RestoPros of Northeast Florida to perform cleanup and mold remediation following the living room plaster ceiling collapse at my 1947 lakefront home in Jacksonville, Florida.Ivan, RestoPros’ estimator and project manager, met with me personally, prepared the estimate, supervised every aspect of the project, and worked alongside his crew throughout the job. With more than 20 years of experience in restoration as both a tradesman and project manager, Ivan’s knowledge and professionalism were evident from the outset. Equally important, he is an excellent communicator, dependable, trustworthy, and genuinely committed to doing the job right. He consistently followed through on everything he promised—and even went beyond my expectations. He is also personable, approachable, and simply a pleasure to work with. Ivan is someone who does what he promises—and then goes beyond what you expect.I would also like to recognize Ivan’s two crew members, Noah and Justen. They were courteous, respectful, hardworking, and thorough. The project took three days to complete, and throughout the entire process they demonstrated professionalism, attention to detail, and genuine pride in their work.The crew removed all remaining damaged plaster, cleaned up every bit of debris, and left the area properly prepared for future ceiling reconstruction. They also performed mold remediation on the exposed ceiling joists in the attic area and, as an unexpected courtesy, treated all of the kitchen cabinets and drawers at no additional charge. The cabinets looked refreshed and even smelled noticeably cleaner afterward.I would also like to thank Lina in the office. She was consistently pleasant, responsive, and helpful whenever I had questions or needed information. Good communication makes a significant difference on projects like this, and she was outstanding.From beginning to end, my experience with RestoPros of Northeast Florida was excellent. Their professionalism, integrity, communication, and workmanship gave me confidence throughout the project. I recommend them without hesitation to anyone in need of restoration, cleanup, or mold remediation services.

Water leaking in bath overnight, next day Sam came checked entire house explained process began working immediately. Reduced stress and resolved issue, Thanks Sam!! We highly recommend your company.

Spencer reached out in a timely matter, and let us know exactly when he would be here. He was very professional, respectful, and knowledgeable. He made us feel at ease, and he is a very favorable asset to your company.

Very responsive, good communication, top quality work!

My client had a pipe burst in her kitchen. The expediency of a response by Restopros was so quick and seamless I cannot say enough good things about the Restopros and their team. Professional, friendly, thorough and bar none communication wise. I hope not to have to use them again for obvious reasons but if I do need a remediation team, they are first on my list!! Highly recommend. Price point was also excellent.

I highly recommend RestoPros! From my first call with Phil to the inspection with Leo, the entire experience was excellent. Their response time was very quick, and Leo conducted a thorough inspection while being honest, professional, and reliable.Because this was a rental property, coordinating with my tenant and working around everyone’s schedule required extra patience and flexibility. Phil and Leo handled the process impressively and made everything as smooth and stress-free as possible. Great service from start to finish!