RestoPros 24/7 Restoration Response

I had RestoPros fix our downstairs after a leak from the water heater damaged our kitchen and garage. Their work and service were excellent from start to finish. Don and Kyle were always easy to get ahold of by text or phone, and made sure that the job was done right the first time. They accommodated our schedules and helped us navigate insurance, which can be a bear. It was a difficult process, but it was easier knowing that we had them in our corner.

We had an outstanding experience with RestoPros! Dealing with home damage and restoration is never easy, but their team made the entire process much less stressful.A huge thank you to Dave, Jenni, Rafe, Leo, Don, and the whole team for everything they did. Rafe was at our home often throughout the project. He kept us informed every step of the way, always made himself available to answer questions, and made sure we knew what to expect next. His communication and attention to detail gave us a lot of peace of mind throughout the entire process.Jenni was wonderful to work with as well. She regularly called to check in, provide updates, answer our questions, and make sure everything was moving along smoothly. It was clear that she genuinely cared about making sure we were taken care of.Leo and Don did excellent work and treated our home with care and respect, and Dave helped ensure everything came together from start to finish. Every member of the team was professional, knowledgeable, and genuinely cared about doing quality work.We highly recommend RestoPros to anyone needing restoration services. Their communication, workmanship, and customer service exceeded our expectations, and we’re truly grateful for everything they did. Thank you, Dave, Jenni, Rafe, Leo, and Don, for making a difficult situation so much easier!

Great customer service and quality workers

We first connected with Resto Pros following a plumbing emergency in our bathroom. They were highly recommended by our plumber and arrived the same day to assess the situation. Their team promptly secured the area, evaluated any potential mold concerns, and took steps to prevent further damage. Nick set up drying equipment and worked efficiently to mitigate water damage to the bathroom, adjacent closet, and surrounding flooring.Throughout the process, Resto Pros communicated with our insurance provider, which helped reduce the administrative burden on our end. Their responsiveness and coordination were consistent from start to finish, and they worked with our schedules, even coming in on the weekend to check on the situation.When it came time to rebuild, their team guided us through selecting new materials that complemented the existing style of our home, especially since the original finishes were no longer available. The final result reflects neat workmanship and attention to detail. The updated tile and vanity give the bathroom a refreshed, modern look, and the walk-in closet, linen closet, and hallway show no signs of the previous damage.Overall, we found the experience to be professional and well-managed, and we are pleased with the outcome of the project.

I am an experienced home builder of 20+ years and have dealt with restoration companies several times over the years. None have been more professional, and thorough than RestoPros of Southern NH. These guys are great to work with. They are very responsive and easy to communicate with. If you are unfortunate enough to have the need for restoration services, I would definitely give these guys a call. After I used them myself, I have referred them several times, and have always gotten consistent positive feedback.

Their team is responsive, kind and professional. They are experts at dealing with insurance claims and, can walk you through the whole process.

Josh and Angelo and his team were the utmost professionals, keeping the workspace, clean and making sure everything was dried out and free from any type of mold or damage, they came prepared with tons of fans, dehumidifiers and scrubbers, and did constant mold checks and water checks daily for the next few days until everything was removed and dry. They were at my home within an hour from when I called and saved us a real headache where we did not need to go through insurance!

We had a great experience working with RestoPros of North Boston from start to finish. Paul and Zac handled both the water mitigation and reconstruction work professionally and efficiently. Communication was excellent throughout the entire process, and we were always kept informed about the next steps. The crew arrived on time, kept the work area clean and organized, and treated our home with care and respect. The project was completed in a timely manner, and the quality of the finished work exceeded our expectations. I would highly recommend RestoPros of North Boston to anyone in need of water damage restoration or reconstruction services.