The Short Answer: After a house fire, contact your insurance company and a professional restoration team like RestoPros immediately. RestoPros provides 24/7 emergency response, handles insurance coordination, and guides you through additional resources from organizations like the American Red Cross, Salvation Army, and FEMA.
A house fire changes everything in an instant. First responders work to put out the flames, but once they leave, you’re facing smoke damage, water damage from firefighting efforts, and the overwhelming task of figuring out what comes next.
You don’t have to navigate this alone. RestoPros specializes in helping fire victims through every phase of recovery. From emergency response and damage assessment to full restoration and insurance coordination, our certified team handles the complex work while connecting you with additional resources for financial assistance and temporary housing.
RestoPros Emergency Response
Why Immediate Professional Help Matters
Every hour after a fire causes additional damage to your home. Smoke and soot continue penetrating surfaces, acidic residues corrode metals and finishes, and moisture from firefighting efforts creates conditions for mold growth. Professional intervention within the first 24 to 48 hours prevents thousands of dollars in secondary damage.
RestoPros fire and smoke damage team responds 24/7 with:
- Immediate property assessment and damage documentation
- Emergency board-up and stabilization services
- Smoke and soot removal using professional-grade equipment
- Water extraction from firefighting efforts
- Complete restoration planning tailored to your property

We Work for You, Not the Insurance Company
Here’s something many fire victims don’t realize: some restoration companies work as preferred vendors for insurance companies, which means their loyalty may be divided. RestoPros works directly for you, the homeowner. Our job is to advocate for your interests and make sure your property is fully restored.
This difference matters because:
- We document ALL damage, not just what an insurer might prefer to cover
- Our estimates reflect what your home actually needs, not a reduced scope
- We push back on underpayments and denied claims on your behalf
- Your satisfaction drives our work, not insurance company relationships
When you hire RestoPros, you have a team in your corner fighting to get you what you deserve from your insurance claim.
The RestoPros Fire Recovery Process

Phase 1: Assessment and Documentation
Our certified specialists inspect your entire property, identifying structural damage, soot penetration, smoke residue, and water damage. This thorough assessment creates the foundation for both your restoration plan and your insurance claim.
Phase 2: Mitigation and Cleanup
RestoPros uses specialized equipment to stop damage from spreading and begin the cleanup process. Our team follows IICRC standards for fire restoration. Services include smoke and soot removal, odor elimination, water extraction, air quality restoration, and content cleaning.
Phase 3: Restoration and Rebuild
After cleanup, your home may need structural repairs ranging from minor fixes to significant reconstruction. RestoPros rebuild services can help handle everything from drywall replacement to complete room reconstruction, with weekly progress updates and quality checks throughout.
Navigating Insurance with RestoPros on Your Side
Your Advocate Throughout the Claim
Filing an insurance claim after a house fire is stressful and confusing. Insurance companies have adjusters and processes designed to protect their bottom line. You deserve someone protecting yours.
RestoPros insurance support team works exclusively for homeowners.

How RestoPros Protects Your Interests
We document everything thoroughly. We create detailed records of all damage before cleanup begins, including damage that might be overlooked by an insurance adjuster.
We provide accurate, fair estimates. Our repair estimates reflect what your home actually needs to be fully restored, not a reduced scope that benefits the insurer.
We challenge underpayments. If your insurance company’s offer doesn’t cover the full scope of damage, we provide additional documentation and push for fair treatment.
We handle the paperwork. We submit all required documentation, follow up on claim status, and keep the process moving forward.
What If Your Insurance Company Pushes Back?
If your claim has issues, RestoPros provides supplemental documentation to support your appeal and meets with adjusters to walk through damage they may have missed. We can also connect you with free legal aid through FEMA’s partnership with the American Bar Association.
Additional Resources for Fire Victims
While RestoPros handles your property restoration, you may need additional assistance for immediate relief and temporary housing.
Disaster Relief Organizations
American Red Cross: Provides financial assistance for basic needs, temporary shelter arrangements, and case management.
Salvation Army: Offers food and clothing vouchers, temporary housing assistance, and counseling for emotional distress.
Federal Assistance
FEMA provides disaster assistance through the Individuals and Households Program when your area has been declared a major disaster. Benefits include housing assistance, rental assistance, and low-interest loans through the SBA.
To check eligibility, visit DisasterAssistance.gov.
For crisis counseling, the Disaster Distress Helpline is available 24/7.
RestoPros can help you understand which programs apply to your situation and provide the documentation these government agency programs require.

Start Your Recovery Today
A house fire is devastating, but you have resources and professional support available right now. RestoPros provides immediate emergency response, works as your advocate with insurance companies, and restores your home to its pre-fire condition.
Remember: RestoPros works for you, not your insurance company. When you choose us, you get a team dedicated to your full recovery and fair treatment.
Contact RestoPros for 24/7 emergency fire damage response. Our certified team will assess your property, document the damage for your insurance claim, and create a restoration plan that gets you back home as quickly as possible.
You can also find a RestoPros location near you to speak with local specialists who understand the resources available in your community.