Frequently Asked Questions

RestoPros provides water damage restoration, fire and smoke damage restoration, mold remediation, storm damage repair, and restoration and rebuild services. We serve both residential and commercial property owners.

Yes. We offer 24/7 emergency services with rapid response times. When disaster strikes, our certified technicians are ready to respond in a timely manner to minimize damage to your property.

Yes. RestoPros works directly with your insurance company or insurance provider to help streamline the claims process. We provide documentation and communicate with adjusters on your behalf.

RestoPros has 130+ locations across the United States. Find a RestoPros location near you to get started.

Yes. We typically offer free inspections to assess property damage and provide an honest evaluation of your restoration needs. Contact us to schedule yours.

Common causes include a burst pipe, roof leaks, appliance failures, flood damage, and severe storms. Even small leaks can lead to extensive damage and mold growth if not addressed quickly.

Immediately. Quick response is critical to prevent structural damage and mold growth. RestoPros offers emergency response to begin water mitigation and water damage repair right away.

Our restoration process includes water extraction, structural drying, moisture monitoring, and sanitization. We work to restore your property to its original condition.

Yes. Mold growth can begin within 24 to 48 hours of water exposure. Professional water damage restoration helps prevent mold from developing in your home.

Yes. We provide commercial restoration services for offices, retail spaces, warehouses, and other commercial properties affected by water damage.

Once cleared by authorities, contact RestoPros for fire damage restoration. Avoid touching soot-covered items, as oils from your skin can cause further damage.

Yes. Our smoke damage restoration services include soot damage cleanup, odor removal, and air quality restoration to create a healthy environment in your home.

The timeline depends on the extent of fire damage and structural damage. Our team works efficiently to restore your property and keeps you informed throughout the restoration process.

Most homeowner policies cover fire damage. RestoPros works with your insurance company to document the damage and support your claim.

Yes. Our fire restoration services include structural repair and content restoration to return your property to its pre-loss condition.

Signs include musty odors, visible mold growth, water stains, and increased allergy symptoms. If you suspect mold, contact our mold remediation experts for an inspection.

Yes. Mold exposure can cause respiratory issues, allergic reactions, and other health problems. Professional mold remediation restores a healthy environment for your family.

Mold thrives in moist environments. Common causes include water damage, high humidity, poor ventilation, and undetected leaks.

Our certified technicians contain the affected area, remove mold safely, clean and sanitize surfaces, and address the moisture source to prevent future growth.

Yes. We provide mold remediation for commercial property owners, minimizing disruption to your business while restoring safe conditions.

We handle damage from severe storms, including roof leaks, flooding, wind damage, fallen trees, and water intrusion. Our team responds quickly to protect your property from further damage.

No. Quick response prevents additional damage. Contact RestoPros immediately after a natural disaster, and we’ll help coordinate with your insurance provider.

Yes. Flood damage and water intrusion from severe storms can lead to mold growth if not dried properly. Our disaster restoration services include moisture control to prevent mold.

Yes. We provide emergency services following major natural disasters, helping homeowners and commercial property owners recover and restore their properties.

Inspect your roof, clean gutters, trim trees, and know how to shut off utilities. If storm damage occurs, RestoPros is available 24/7 for emergency response.

Yes. Select RestoPros locations offer full restoration and rebuild services, taking your property from cleanup through structural repair and final reconstruction. Check with your local RestoPros for availability.

Services may include structural repair, drywall replacement, flooring, painting, and finishing work. We act as your general contractor to manage the entire restoration process.

Timelines vary based on the extent of damage. Our team works to complete your project efficiently while maintaining quality, keeping you informed every step of the way.

Note: Restoration and rebuild services are available at select locations. Contact your local RestoPros to confirm availability.