Homeowners across Central North Carolina are facing a property damage crisis as repeat bouts of Arctic air remain stalled over the region, dealing major damage to interior plumbing. This week, CBS17 turned to the experts at RestoPros of Raleigh to document the surge in emergency calls as local crews work around the clock to mitigate water damage from burst pipes.
Watch the Segment: Raleigh crews deluged with emergency burst pipe calls during bitter cold
Why Quick Action is Critical
According to Ryan Burris, Owner of RestoPros of Raleigh, the first hours after a pipe bursts are critical. Delays can allow water to spread, significantly increasing repair time and cost. Burris notes that mold growth can begin within 36 to 48 hours under the right conditions, which is why fast, thorough drying is essential.
RestoPros teams use thermal imaging and moisture detection tools to identify hidden water and verify that affected areas are properly dried, helping prevent further damage that isn’t always visible at first glance.
Essential Steps for Homeowners Right Now
If you are currently dealing with the freeze in the South or Central U.S., our team recommends the following steps to reduce risk:
- Know where your main water shutoff valve is located and use it immediately if a pipe bursts
- Insulate exposed pipes with foam or other thermal materials
- Leave under-sink cabinet doors open to allow warmer air to circulate
- Let faucets drip slowly during extreme cold to help prevent freezing
While some pipe issues are immediately obvious, water can travel quickly into wall cavities, flooring, and insulation – areas homeowners can’t easily see. If there’s uncertainty about how far water has spread, a professional assessment can help identify hidden moisture early and prevent secondary damage.
If you suspect water damage or need a professional assessment, the RestoPros team is available to help.