damage from house fire

Fire & Smoke Damage

Is your home or business dealing with fire damage or smoke damage? Call RestoPros for fire and smoke damage restoration today.

Bubbled and smoked up ceiling after a kitchen fire.

After the Flames, Everything Feels Uncertain You Don’t Have to Face It Alone

One minute everything is fine. The next, you are standing outside watching smoke pour from your windows, or walking back through your home after the fire trucks leave, trying to make sense of the affected area around you. It is disorienting. It is overwhelming. You should not have to figure out what comes next on your own.

Since 2018, RestoPros has helped thousands of homeowners and businesses across the United States move from crisis to calm. Not with pressure or upsells; just honest expertise, clear communication, and the kind of rapid response you need when everything feels urgent. Fire damage and smoke damage move fast. So do we.

Transparent Process Complete Restoration

Here is a breakdown of how our highly trained experts execute the fire and smoke damage restoration process:

Step 1
Call us any time, day or night

The moment it is safe to re-enter, give us a call. We will walk you through what to do right now, get the details we need, and have a technician headed to your location fast. Waiting only allows smoke residue and soot damage to settle deeper into your building materials.

Step 2
Inspection and damage assessment

Once on-site, we inspect the full scope of fire damage; structural damage, soot damage, smoke residue, and water damage left behind by firefighting efforts. We document everything clearly and walk you through a plan before any restoration work begins.

Step 3
Soot removal & odor elimination

We use air scrubbers, HEPA vacuums, and specialized equipment to clear smoke particles, soot, and toxic chemicals from every surface in the affected area. For persistent smoke odor, we use thermal fogging, ozone treatment, or hydroxyl generators depending on what your property needs. Odor removal is not finished until you genuinely cannot smell it.

Step 4
Cleanup and complete restoration

After structural cleaning, we repair structural elements, flooring, drywall, insulation, and any other building materials that took damage. Water damage restoration from firefighting efforts is handled too. We are not done until your home or commercial property is back to pre-loss condition.

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Worried About Making an Insurance Claim?

After a fire, dealing with your insurance company on top of everything else you are going through is a lot to ask. RestoPros works for you, not your insurance provider. We document every detail of the fire damage and smoke damage, communicate directly with your insurance agent, and walk you through your insurance claim from start to finish. Your insurance coverage should work for you, and we make sure it does.

  • 24/7 Emergency Response
  • Rapid Response
  • Licensed & Insured
  • Insurance Claims Help

Certified, Licensed &
Trusted by Industry Standards

Our Charlotte restoration team meets the certifications and licensing requirements that matter most to you and your family. Every technician operates under IICRC certification — the industry gold standard for restoration professionals — ensuring your property is handled with the highest level of care and competency from day one.

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Dealing with Damage Right Now?

You do not have to handle it alone. Call us any time, day or night, and let us figure out next steps together.

What We Restore