water

Water Damage

Water damage can turn your day upside down fast. If you’re dealing with a burst pipe, flooding, or excess water in your home or commercial property, call RestoPros for water damage repair today. 

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When Water Takes Over Your Home You Don’t Have to Handle It Alone

One minute everything’s fine. The next, you’re standing in your kitchen watching water spread across the floor. Or you come home from vacation to soaked carpet and a ceiling that’s starting to sag. Moments like these are disorienting. Stressful. Sometimes scary. We get it. And we’re here for exactly this.

Since 2018, RestoPros has helped thousands of homeowners and businesses move from crisis to calm. Not with pressure or upsells, just honest expertise, clear communication, and the kind of responsiveness you actually need when everything feels urgent.

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Transparent Process Complete Restoration

Here’s a breakdown of how our highly trained professionals handle the water damage restoration process: 

Step 1
Give us a call any time of day (or night)

As soon as you notice water damage, give us a call. We’ll walk you through what to do right away, get the details we need, and have a technician headed your way fast. 

Step 2
Inspection and Assessment

Once on site, we use moisture meters, built-in hygrometers, and thermal imaging to measure moisture levels, map the damaged area, and find the source. Then we’ll put together a clear plan so you know what’s happening every step of the way. 

Step 3
Water Extraction and Drying

We bring in commercial-grade pumps and vacuums to remove excess water, then set up professional drying equipment to start the drying process. Our team monitors moisture content and ambient conditions to bring every affected area back to normal moisture levels before mold growth or structural damage can set in. 

Step 4
Cleaning and Restoration

We clean and sanitize all affected areas, then handle repairs like damaged drywall, joint compound, water-based primer, flooring, and furniture. From a few square feet to a full rebuild, we’re not done until your property looks and feels like it did before.

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Worried About Making an Insurance Claim?

We protect your belongings throughout the process, separating unaffected items and storing them in a controlled environment. When the work is done, we handle a full cleanup to restore everything to its original state. Wondering about making an insurance claim for water damage? RestoPros is here to walk you through it. 

We work directly with your insurance company to document the damage, manage repair costs, and help you understand things like prior year’s depreciation and how repair expenses could affect your insurance premium. Our restoration services are available 24/7.

  • Licensed & Insured
  • We’ll Walk You Through the Process
  • We Advocate for the Homeowner
CERTIFICATIONS

Certified, Licensed &
Trusted by Industry Standards

Our Charlotte restoration team meets the certifications and licensing requirements that matter most to you and your family. Every technician operates under IICRC certification — the industry gold standard for restoration professionals — ensuring your property is handled with the highest level of care and competency from day one.

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Water Damage FAQs

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Dealing With Damage Right Now?

You don’t have to figure this out alone. Call us any time, day or night, and let’s walk through next steps together.

Our Services

Looking For Something Else?

Fire + Smoke Damage
Fire + Smoke Damage

Fire & Smoke Damage

Fires leave behind more than you can see. Our team handles soot, smoke, and structural damage so your property is safe, clean, and ready to live in again. 
Mold Remediation
Mold Remediation

Mold Remediation

Mold spreads fast and hides where you can’t see it. We find it, remove it safely, and fix the moisture problems that caused it so it doesn’t come back.
Storm Damage
Storm Damage

Storm Damage

When storms hit, damage piles up fast. We respond quickly to stabilize your property, handle roof and structural repairs, and start restoration work right away.

Rebuild/Reconstruction

When damage goes beyond cleanup, we handle the full rebuild, including framing, drywall, and replacing damaged materials throughout your home.